OVERDOSE/ALLERGIC REACTION: CALL 999
If you make a medication error:
- 1. Ensure client safety first
- 2. Contact manager immediately
- 3. Call NHS 111 or GP if concerned
- 4. Complete incident form ASAP
- 5. Be honest - helps prevent future errors
⚠️ NEVER force medication or double up doses
🔐 Controlled drugs need TWO staff members