I have concerns about another staff member

Remember: Speaking up about concerns helps protect vulnerable clients and maintain professional standards. You have a duty to report and are protected when you do so in good faith.

Serious Concerns Requiring Immediate Action

Warning These concerns must be reported immediately
  • Abuse or mistreatment of clients
  • Unsafe practices putting clients at risk
  • Theft or financial impropriety
  • Working under influence of alcohol/drugs
  • Breach of confidentiality
  • Criminal activity

How to Report Immediate Safety Concerns

For immediate safety concerns:

  1. Ensure client safety first
  2. Call your manager: 0114 376 7000 / 07511 921777 / 07932 933325
  3. If safeguarding issue: Also call 0114 273 4908
  4. If manager involved: Contact director directly

General Professional Concerns

For non-urgent professional concerns, you can:

  • Use Concern Form on Staff Portal
  • Speak to your manager directly
  • Contact HR through main office

Examples of general concerns include poor time-keeping, inadequate record keeping, or unprofessional behaviour that doesn't put clients at immediate risk.

Whistleblowing Protection

You are protected if you report:

  • In good faith
  • Genuinely believe information is true
  • Follow proper reporting procedures
  • Concern is in the public interest

Seven Steps will:

  • Take all concerns seriously
  • Investigate thoroughly
  • Protect your identity where possible
  • Support you throughout process
  • Act against any victimization

Seven Steps Whistleblowing Policy

Information to Provide in Your Report

Include:

  • Specific details of what you witnessed/heard
  • Dates, times, and locations
  • People involved or present
  • Any evidence available
  • Your contact details

Be factual, not judgmental

Stick to what you observed or heard directly. Avoid speculation or personal opinions about motives.

What NOT to Do

Important Avoid these actions when dealing with staff concerns
  • Don't confront the staff member directly
  • Don't discuss with unauthorized people
  • Don't investigate yourself
  • Don't assume others will report it
  • Don't let fear stop you reporting genuine concerns

Key Contacts

Confidential Support:

What if I'm worried about reporting?

It's natural to feel worried about reporting colleagues, but remember:

  • Client safety comes first
  • You have legal protection
  • Your identity will be protected where possible
  • Speaking up helps maintain professional standards
  • Not reporting could put vulnerable people at risk
Remember You have a professional duty to report concerns